If you're in customer service, you've experienced your fair share of disgruntled customers. We know what you are dealing with because we've been there too!

Watch the recording to see Jesse Holcomb, Client Success Manager at Stella Connect and former customer experience specialist at SeatGeek, discuss:

• • Tips for handling every kind of angry customer

  • Best strategies for different channels

  • How to win them back

  • ...and more