Empower Agents to Deliver Exceptional Experiences

Leverage the powerful combination of real-time customer feedback, QA, and coaching to get visibility into performance and drive improvement and engagement of your front-line team.

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Relied on by service-focused brands around the world

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$1mm

Savings in headcount costs
Williams-Sonoma

15%

Improvement in FCR
Revzilla

25%

Increase in QA scores
Peek.com

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“In a hyper-growth startup, trying to scale a customer service operation and seeing around the corner is very hard. With Stella Connect, we can pinpoint exactly what works best—when we need more resources, different training, more coaching. We can measure performance on a more granular level.”

 
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Nick Martin, Head of Customer Experience at Harry’s