On-Demand: Finding Your Brand Voice: How to Deliver On-Brand Customer Service from Anywhere
In an age of internet virality, where competition between brands is at an all-time high, it’s more important than ever for your business to have a solid brand that your customers can identify with. And one of the key ways to create a memorable brand is through your customer service.
At MeUndies, the brand is at the heart of the business, from their website and social media to interactions customers have with their service team.
In this recorded session, Caylen McDonald, Customer Experience Manager, and Ross Houslander, CX Retention Specialist, at MeUndies share their tips for how to create authentic, on-brand service experiences to engage (and retain) customers.