How Riot Games Uses QA to Deliver Personalized Player Experiences

Daniel Fontos, Contact Experience Lead, and Jan Roza, Player Behavior Expert at Riot Games give us their insights into the unique opportunity gaming companies have for delivering great player support and the role that QA plays in their organization.

What You'll Learn:

    • The value of QA in transforming your front-line team

    • Why personalized support is so valuable for gaming

    • How to strike the right tone with player support

    • ...and more

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Speakers

Justin Cruz

Justin Cruz

Sr. Client Success Manager,
Stella Connect

Daniel Fontos

Daniel Fontos

Contact Experience Lead,
Riot Games

Jan Roza

Jan Roza

Contact Experience Lead,
Riot Games

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