Customer Service 2020:
The Future Of CX

It’s no secret that the world has changed dramatically in the past six months, leaving many organizations to question if their customer experience strategy is set up for success today, tomorrow, and for the future.

Access the recording to see:

  • Welcome Keynote: The evolving approaches to CX desired by businesses and consumers
  • Fireside Chat with Mara Castro, Head of Experience @ Warby Parker
  • Stella Connect & Gladly end-to-end demo

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Panelists

Mara Castro

Mara Castro

Head of Customer Experience,
Warby Parker

Alex Richards

Alex Richards

Partnerships & Sales Engineer,
Stella Connect

Justin Cruz

Justin Cruz

Senior Client Success Manager,
Stella Connect

Mike McCarron

Mike McCarron

VP of Customers,
Gladly

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